Terms & Conditions

1) Acceptance of These Terms

By downloading, accessing, or using ReviewScout AI (“the App” or “Services”), you agree to these Terms. If you do not agree, do not use the Services.

2) The Services

ReviewScout AI helps you:

• Connect to your Google Business Profile,
• Sync and view reviews,
• Generate AI-assisted reply drafts and insights,
• Publish replies when you choose to do so.

AI-generated drafts are suggestions only. You are responsible for reviewing and approving content before publishing.

3) Eligibility & Account Responsibility

You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account.

4) Connected Accounts and Third-Party Services

If you connect third-party services (e.g., Google Business Profile), you authorize ReviewScout AI to access and process data required to provide the Services (e.g., fetching reviews, publishing replies you approve). You can disconnect connections within the App where available.

5) Prohibited Uses

You agree not to:

• Generate, solicit, or facilitate fake or misleading reviews or attempt to manipulate ratings
• Violate third-party platform policies or applicable laws
• Attempt to bypass security, scrape, probe, or abuse our systems
• Use the Services for deceptive, unlawful, harmful, or harassing activity

6) Subscriptions, Free Trials, Billing, and Cancellation

Plans: Starter, Pro

We may offer a 7-day free trial for Starter and/or Pro where available. Trial eligibility is determined by Apple and may not be available to all users.

If you purchase a subscription through Apple In-App Purchase:

• Payment is charged to your Apple ID at confirmation of purchase.
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
• You can manage or cancel your subscription in your App Store account settings.
• Refunds are handled by Apple under Apple's policies.

7) Changes to the Services

We may modify, suspend, or discontinue parts of the Services at any time. We may also update these Terms. Continued use means you accept the updated Terms.

8) Intellectual Property

The App and Services, including software, design, branding, and content provided by us, are owned by ReviewScout AI Corp. You may not copy, modify, distribute, or reverse engineer the Services except where allowed by law.

9) Your Content

You retain ownership of content you provide. You grant us a limited license to host, process, and display your content solely to provide and improve the Services.

10) Disclaimers

The Services are provided “as is” and “as available.” We do not warrant uninterrupted operation, error-free performance, or that the Services will meet all requirements.

11) Limitation of Liability

To the maximum extent permitted by law, ReviewScout AI Corp. will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from your use of the Services.

12) Termination

We may suspend or terminate your access if you violate these Terms or if required for security, legal, or operational reasons. You may stop using the Services at any time.

13) Account Deletion

You can initiate account deletion inside the App (Settings → Account → Delete Account). Deletion removes your account from our records and deletes associated personal data unless retention is legally required.

14) Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

15) Contact

Questions? Email: contact@reviewscout.ai